Experienced, compassionate and family oriented.
Barnfield Homecare have been providing care to the elderly for over 30 years.
And now our new owners, Sharon and Jas, have added vast experience and a personal, family touch to everything we do.
Barnfield Homecare is a well-established agency that provides great care to service users. Since acquiring the business, we have improved the quality of care through robust processes and frequent communication. We are investing into our carers so they are fully trained and equipped, so they can provide the best care and give you complete peace of mind. We are a family run business, but this family feel extends out to our clients and carers too.”
Sharon Puaar - Co-owner & Registered Manager
Our values
Our highest aim is making sure that your loved ones feel safe and comfortable. We do this by looking after them in the same way that we’d look after a member of our own family. Four essential values help us provide this family-feel care: communication, compassion, transparency and trust.
Compassion
We listen and spend time with service users to understand their feelings and needs, then we do all we can to relieve them from any stress or discomfort. Our carers always respond empathetically and go the extra mile to make sure they are content and comfortable. Whatever they need, we treat each person with the kindness, dignity and respect they deserve, regardless of status, wealth, ethnicity, age or gender.
Transparency
We make sure we’re open and honest throughout the whole process. From the initial conversation with our service users, we keep them informed and updated so that there aren’t any surprises along the way. We believe transparency is the key to driving improvements in standards of care and we need to ensure our service users receive high-quality care, everytime. Whatever the matter, we have a duty of candour to inform the relevant people, ensuring that we are open and honest throughout.
Trust
Trust is a quality on which all relationships are built, and we do this by taking care of service users as if they were one of our own. We understand how uncertain things can feel when service users are vulnerable, so we will ensure they feel safe and comfortable with each of our carers, who are vetted and trained. You can always rely on us and have the confidence in management to follow the right procedures, answer calls quickly, and all-in-all provide high-quality care for your loved one.
Communication
From the very first conversation with our service users, we take the time to listen to their needs. And because we understand that their needs change, we have frequent check-ins with them to ensure that they are comfortable and happy. Carers are supported through on-going communication too. They know that any concerns reported back will be resolved in a timely manner. We would rather communicate too much than too little. Family and friends can call us anytime – we will always make ourselves available.
Our Growing Family
Our team shares the same values to provide the quality care that your loved ones deserve. We will provide the same respect, compassion and endearment as we do in our own family. So, let our family take care of yours.
Sharon - Co-owner & Registered Manager
Jas - Co-owner & Business Operations
Gail - Registered Manager (Stratford branch)
Wendy - Care Coordinator (Tamworth branch)
Nisha - Recruitment, Marketing & Strategy
Kieran - Learning & Development
Plus, our dedicated, compassionate carers.
Want to join our team? Apply now through our online form.
Call us today, we would love to help
We’ll guide you through every step of the process.
I would be happy to recommend them
On the whole, Barnfield was efficient. They were particularly helpful when we needed a carer urgently at very short notice. I would be happy to recommend them, and they were far cheaper than some other local providers.
- Des R (son of service user)
The carers really made a difference, they were like my angels
I appreciated that the agency made sure my mum had the same regular carers, as consistency really helped for her care. It's always a challenge when you take over a new business, but Sharon and Jas have been great. They gave up their time to listen to my thoughts on mum’s needs which I really appreciated. I’m pleased with the frequent communication.
- Jo B (daughter of service user)